Return and Exchange Policy

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At Harmonie Health Scrubs, we understand that sometimes a product might not be the perfect fit. That's why we've crafted a straightforward Return and Exchange Policy to ensure your satisfaction.

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1. Eligibility for Returns and Exchanges:

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Items must be unused, unwashed, and in the same condition as received.
The return or exchange request must be initiated within 30 days of the purchase date.
Customized or personalized items are not eligible for returns or exchanges unless there is a defect or error on our part.

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2. How to Initiate a Return or Exchange:

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Contact our customer service team at info@harmoniehealthscrubs.com to request a return or exchange.
Provide your order number, the item(s) you wish to return or exchange, and a brief explanation of the reason.

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3. Return Shipping:

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Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service to ensure the safe return of the item(s). Return shipping address is:

 

Harmonie Health Scrubs, LLC 

Spectrum Business Center

2918 Professional Parkway

Augusta, GA 30907

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4. Refunds and Exchanges Process:

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Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item(s).
Exchanges will be processed promptly, and the replacement item(s) will be shipped once the original item(s) are received.

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5. Defective or Incorrect Items:

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If you receive a defective or incorrect item, please contact us immediately. We will cover the return shipping costs and provide a full refund or send a replacement.